The following policy is applicable to the information, on the collecting, use and disclosure practices for Memorable Authentic Inc., a Quebec Corporation (“Memorable Authentic” or “We”) and its Website or social media pages and accounts that are available on computer, or any other electronic device (together, the “Sites”) and Memorable Authentic services (the “Services”). For the purposes of this Agreement, “Website” means www.memorableauthentic.com or any other website through which Memorable Authentic makes its Services available and posts this policy.
PERSONAL INFORMATION COLLECTED
* Browse our Sites;
* Create an Account on our Sites;
* Purchase or attempt to purchase an item throw our Sites;
* Submit a comment or a question via our Sites, by email or by any other means of communication;
* Consent to receive marketing communications via email or SMS messages;
* Respond to a survey or participate to a contest or other features of our Sites and Services, or respond to offers or advertisements;
* Post on our social media accounts;
* Apply for a job.
On each of these occasions, you may provide personal information such as, but not limited to, your first name, last name, email and postal address, phone number, date of birth, payment information and other details. In certain cases, we may also collect additional information such as your IP address, your preferences and interests.
1. Account creation through the Sites.
When you register to create an account (the “Account”), Memorable Authentic collects your personal information, which include your first name, last name and email. The following optional information can also be collected: phone number, postal address, date of birth and gender.
2. Payment Information.
When you make a financial transaction with Memorable Authentic, you may have to provide, in addition to your name and email and your billing address in order to confirm your order and comply with applicable law. When we use the services of third-party payment processors, we will not collect nor store any of your payment information (such as a bank account or credit card information). Collection and use of your payment information are then subject to those third-party payment processor’s privacy policies.
3. Marketing Communications.
When you request to receive promotional communications via email or SMS messages, we may collect personal information such as your first name, last name, email address, phone number and interests in order to provide you with the service you requested.
We will not contact you for promotional purposes unless you specifically agree to be contacted for such purposes. Memorable Authentic reserves the right to stop sending marketing communication at any time. You have the option to opt-out of our marketing communications by following the instructions for unsubscribing included in our marketing communications, by changing your notification settings within your Memorable Authentic Account, when applicable, or by contacting Memorable Authentic at the following link: https://memorableauthentic.com/pages/contact-us.
Please note that even if you opt-out of promotional communications, we may still need to contact you with important information about your Account or the Sites and the Services.
4. Comment and Question.
When you comment, ask a question, or otherwise contact us via our Sites, email or any other means of communication, we may collect personal information such as your first name, last name, email address and phone number. Also, by posting or contacting us on our social media accounts, we may collect your personal information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, location, friend list and any other information you have made public.
5. Survey, Contest, Offer.
When you respond to a survey, participate to a contest or respond to offers or advertisements, we may collect personal information such as your first name, last name, postal address, phone number, email address and interests. We use this information to administer your participation in the contest or offer and, for surveys, to understand our customers and enhance our product and service offerings, promotions and events. At the time you are entering the survey, offer or contest, we may ask your permission to send you future marketing communications.
6. Job Application.
When you apply to work with us through our Sites, we will use your personal information to process your application and to monitor recruitment statistics. We may also use third parties to assist us in our recruitment process, which may have access to your personal information.
7. Log Data.
We automatically receive information when you view or engage with our Sites and Services, such as the type, duration and content of your activities on our Sites, which we refer to as “Log Data”, even if you have not created an Account with Memorable Authentic. We use Log Data to operate and optimize our Sites and Services. For example, we review Log Data to determine what content is popular on our Sites. We receive information, such as your IP address, country and city associated with your IP address, information about your browser, device-specific information. We may use IP addresses to analyze trends, administer the Sites, track users’ movements and gather broad demographic for aggregate use. In order to operate our Sites and Services, we keep track of how you interact with links across our platform. This may include links on our Sites, emails, and social media accounts (Facebook, Twitter, Instagram, LinkedIn).
USE OF YOUR PERSONAL INFORMATION
Memorable Authentic is the sole owner of the information collected on its Sites or through the Services. We will not sell, share, or rent this information to others in ways that vary from what is disclosed in this policy. We collect, store, and process information, including personal and non-personal information, in variety of ways in operating our business, mainly:
* to allow us to provide our Services;
* to analyze your usage trends and preferences;
* to improve our Sites and Services;
* to detect, prevent and address security issues;
* to answer questions and information requests;
* for the purposes of marketing, advertising or contests;
* for the purposes of processing and fulfilling your purchase orders when purchasing an item on our Sites;
* for any other purposes authorized or required by law.
We only collect necessary information for the purposes that are identified in this policy and for legitimate business reasons. We will not use personal information obtained for a particular purpose for anything else without informing you first and obtaining your express consent when required.
We, however, reserve the right to disclose personally identifiable information as required by law and when we believe that disclosure is necessary to protect our personnel, rights or property, or for safety reasons, and/or to comply with a judicial proceeding, court order or legal process served on us, or to respond to a government or other administrative request. We further reserve the right to disclose personally identifiable information in the context of the sale of all or part of our assets, whether on a voluntary basis or through bankruptcy.
At any time, we may disclose to third parties non-personal data, such as aggregated information like the total number of times people who visited a given page on our Sites.
We use required cookies, that ensure that the Sites function properly and enable you to access the full functionality of our Sites and Services. We also use other cookies, such as analytical or social media cookies. You can manage your cookies settings thought your browser, but disabling cookies on your browser could adversely affect your browsing experience on the Sites.
Our Sites may contain links to other websites. Please be aware that Memorable Authentic is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Sites and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by our Sites and Services.
CHILDREN AND OUR SERVICES
Memorable Authentic Services are not directed to children, and you may not use our Services if you don’t respect the eligibility section 2 in accordance the “Terms and Conditions” applicable. In this regard, you must be of legal age in your country, province or state of residence to use the Services and the Sites.
You must also have the legal age to consent to the processing of your personal data in your country, province or state of residence. We do not knowingly collect personal information from people under the legal age. If you are a parent of a child under the age limit and become aware that your child has provided personal information to us, please contact us at the following link: https://memorableauthentic.com/pages/contact-us and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights.
You may exercise any of your rights by sending an email at the following link: https://memorableauthentic.com/pages/contact-us. Please note that we may ask you to verify your identity before taking further action on your request. Your rights in connection with your personal information may be different according to the applicable regulations on the protection of personal data in your province or state of residence.
On written request and subject to proof of identity, you may consult the personal information that we have disclosed, and ask that any necessary corrections be made, where applicable, as authorized or required by law. To make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information at the following link: https://memorableauthentic.com/pages/contact-us. In some jurisdictions, applicable law may also entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
We store data pertaining to you only for the period required to accomplish the purposes for which they are processed or until your Account is deleted, unless further recording is permitted or requested by applicable law, or unless we have to keep it for legitimate business or legal reasons. This is a case-by-case determination that depends on factors such as the nature of the data, why and how it was collected and processed, and relevant legal or operational retention needs.
We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide to us and we use adequate technical and organizational safety measures in order to protect your information from loss, misuse, destruction, unauthorized access, copy or alteration. However, while we endeavor to use security measures consistent with industry standards and reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that information provided to us will not be intercepted and remain secure. Therefore, you transmit any information to or from the Sites and Services at your own risk. Memorable Authentic does not represent, warrant or guarantee that personal information will be protected against loss, misuse or alteration and does not accept any liability for personal information submitted by you, nor for your or third parties' use or misuse of personal information.
LAST UPDATED ON: July 14th, 2021